I have a passion for user experience and the written word.
To me, there is no higher use for writing than being able to share and convey complex ideas and knowledge in a way that anyone can comprehend; knowledge should be accessible to all.
about me
I’m a Technical Writer with a personal passion for visual media and writing. Extensive freelancing experience across technical writing, editing, graphic design, and UX/UI. I enjoy studying UX/UI design in my free time and continue to build hands-on skills with tools such as Adobe XD.
I hold a Bachelor’s degree in English Literature, with a strong background in research, critical writing, and technical communication. I bring extensive experience in content creation, Adobe Creative applications, and technical writing within SaaS, technical, and end-user support environments.
When I’m not writing, you can probably find me playing video games with my partner, drinking coffee, or reading fantasy novels :)
-
Technical Writing for SaaS Products
End‑to‑End Product Documentation Ownership
Release Notes & Release Communications
Documentation Strategy & Information Architecture
User‑Centered & UX‑Driven Documentation
API‑Adjacent & Technical Feature Documentation
Cross‑Functional Collaboration (Product, Engineering, Design, Support)
SME Interviewing & Requirements Gathering
Pre‑Release & In‑Development Feature Documentation
Documentation Alignment with Product Roadmaps & Timelines
Content Governance & Documentation Standards
Style Guide Development & Maintenance
-
Pendo (Admin, Web Essentials, in‑app guidance & help systems)
Jira (documentation tracking, release coordination, review workflows)
Confluence (knowledge bases, internal documentation, content organization)
Snagit (screen capture, annotated visuals, documentation graphics)
Lucidchart (process flows, diagrams, information architecture visuals)
AI‑Assisted Documentation Tools (Copilot, Rovo)
Adobe Creative Cloud
-